The full version of the citizen app, designed to provide all government services as much as possible from a single app, has been made public. Prime Minister KP Sharma Oli on Sunday launched the Citizen App on the occasion of Information and Communication Technology Day.
Minister for Communications and Information Technology Parbat Gurung had unveiled the beta version of the citizen app on January 20 with the aim of providing most government services and facilities through a single app. During the beta version, the app has been downloaded by more than 1.5 million people and more than 191,000 users have registered.
In this process, 3,000 people have received police clearance reports from the Citizen app, while the number of people taking PAN numbers is more than 10,000. According to the vision of building a digital Nepal, various public and government services have recently become available online.
For that, the government has brought citizen app to provide integrated service, saying that it will be cumbersome to use separate websites and apps. It contains certified details of citizenship such as citizenship, passport and voter identity card.
The facility to view your details in the Citizens Investment Fund, Employees Provident Fund and Social Security Fund is also available in the Citizen app. The facility of Hello Government run by the government to listen to the grievances of the people is also attached to it.
Educational details of SLC and Plus Two level are also kept in the app. Recently, the facility of viewing health insurance information has also been added to it.
Since the beta version of the Citizen app was made public, there has been a facility to get a permanent account number, and some time ago, a police clearance report has also been obtained from it.
Users can link to their Citizen app by verifying email. Earlier, it was possible to open an account of a citizen app only from the numbers of Nepal Telecom and Ncell, but recently Smart Telecom has also been added to the app.
With this, it is now possible to open a citizen app account from any mobile number in Nepal. However, the mobile number must be in your own name.
In case of not finding citizenship or error while opening the account, an arrangement has been made to request for its solution from the app. Now, the government has stated that if any error is found in the voter identity card, passport, PAN and educational details, the facility can be corrected.
Vehicle revenue and renewal fees can now be paid through the Citizen app. In addition, you can view, print and pay your Lalpurja and land lot online from the app.
The status of your land in land reform will be known, the service will be provided by the app, including taking recommendations from the local level and paying taxes. There is a QR code that can verify citizen identity from the app.
With the help of which, the service facility of opening a bank account has been provided through the app. Now, it has been announced that it will be used for filling up public service forms, purchasing SIM cards, government and public services.
It is also mentioned that the services and facilities of the citizen app available only on mobile can now be availed from the website.